Shipping policy
Thank you for shopping with Elyscent.
Free Worldwide Shipping
We proudly offer FREE shipping worldwide on every order.
No minimum purchase is required.
Processing Time
Orders are generally processed within:
1–2 business days
Orders are processed Monday through Friday, excluding holidays.
Estimated Delivery
Estimated delivery time:
7–10 business days
Please note that delivery times are estimates and may vary depending on:
- Destination country
- Customs clearance
- Carrier delays
- Weather conditions
- Peak shopping seasons
Tracking Information
Once your order has shipped, you will receive an email containing tracking information.
Tracking updates may require 24–72 hours to become active.
Customs & Import Duties
Customers are responsible for any customs duties, VAT, or import taxes required by their local authorities unless otherwise stated during checkout.
Incorrect Shipping Information
Please ensure your shipping information is accurate before placing an order.
We are not responsible for delays or failed deliveries resulting from incorrect addresses provided by customers.
Lost Packages
If your package appears lost in transit, please contact us.
We will work with the shipping carrier to investigate and help resolve the issue promptly.
Contact
Website:
Email:
Phone:
+1 604 479-3231